Stamina has been specifically designed to aid and simplify
the process of implementing and maintaining a Quality Assurance
program. The result is a totally integrated management information
system, where key Quality Assurance requirements are met as
an automatic consequence of people doing their normal work.
example, the system can automatically determine the
Standards that are appropriate for a product being sourced
from a particular supplier in the Purchase Order System.
A storeman (or anyone for that matter) placing an order
does not have to be bothered with the requirements of
Quality Assurance, they are simply doing an order!
there are no procedural changes for your staff from
what they are currently doing, but importantly Stamina
is automatically performing the additional tasks required
for Quality Assurance. The result is increased accuracy,
and a simple, uncomplicated procedure that will decrease
your costs for implementation, maintenance and training.
pervades every aspect of the day to day operation of
your business, and so is an integral, unobtrusive yet
omnipresent aspect of the "normal" business
management functions performed by Stamina.
some specialized "out-of-the-normal" systems
have been developed to meet the special requirements
of an automated Quality Assurance System, and like the
rest of Stamina, the extensive use of electronic registers
and records help you win the paper wars.
CONTROL: is a mini library system that can
be used to track the whereabouts of important files,
registers, technical references and even tools for QA
purposes. Facilities exist to process borrowings, returns
and pass-ons, track revision levels and multiple copies,
and produce registers of all items, or just those out
on loan, and to whom.
CONTROL: can be used to track calibration
requirements for technical instruments, with all the
detail required for support of a Quality Assurance Program,
and can also be used for maintenance schedules for ordinary
office equipment, like photo copiers and fax machines.
RECORDS: provides a proven method of storing
and retrieving all of your quality related records through
a powerful relational database. It allows any test to
be stored in a free form database, and retrieved using
keywords, and has proven useful for storing technical
details and references, problem causes and resolutions,
procedures, insurance details - in fact any important
information that needs company wide, controlled access
can be stored for distributed access.
REVIEW: combines a facility for full traceability
of all contract related matters with an efficient internal
messaging system that will alert recipients when they
have unread mail or faxes. This can replace hand written
phone messages, fax registers and internal memos, with
automatic distribution of a message to multiple recipients,
and enquiry facilities for unread or reviewed items
that has been sent, previously read items, and hard
copy of any mail sent to you. As well as complying with
QA contract review requirements, this system provides
a simple and efficient means of ensuring that people
follow through on important tasks, and eliminating verbal
ACTION: an automated auditable system for
recording all non-conformance within your organization
relating to suppliers, customer supplied product or
instructions, jobs or any internal procedure, and the
associated authorized corrective actions that were or
are to be taken, by whom and when. A system of automatic
warnings ensure that follow up is not let to chance.
TRAINING: a total solution for recording
who has received what training, when, who the training
was performed by, skills gained, and all costs associated
with training on a course by course basis. An invaluable
planning and review tool for management, the training
guarantee scheme, and of course, Quality Assurance.
REVIEW: a crucial aspect of your own Quality
Assurance program is the regular review and evaluation
of your suppliers. This sytem provides a mechanism to
automatically enforce your review policies, and grade
suppliers accordingly, with an audit trail as to why
any re-grading may have taken place. This system will
save days and weeks in your review process.
QUALITY AUDIT: having procedures and instructions
in place is only half the battle. To satisfy your external
assessor (and yourself) that you are actually doing
what you say you do, this system schedules periodic
audits of every aspect of your business, generates the
necessary forms complete with audit instructions, provides
a record of the results, and also a link to any non-conformances
uncovered or generated as a result of the audit.
ANALYSIS: provides mechanisms to present
relevant information in an acceptable statistical format
for analysis and review of such areas as non-conformance
reporting, predictive instrument calibrations, supplier
performance/review, labor utilization etc. The analysis
options can be easily extended using the advanced query
facilities of the RDBMS, which allows results to be
easily presented using tabular or graphical formats.
An invaluable tool in your QA system!
AND PRODUCT IDENTIFICATION: an integrated
purchasing system that provides automatic control over
what is purchased from whom, and an intelligent knowledge
base provides automatic determination of the appropriate
standards. After quarantine inspection and testing products
and services can be tracked via individual serial or
batch numbers, or traced back to originating purchase
requisition to complete this important quality loop.
a comprehensive solution is provided via the Service
Management System, which can be utilized by any organization
involved in the service sectors. Internal and external
servicing can be easily managed, and full audit trails
and enquiries are matched with appropriate controls
to satisfy management, and your own QA requirements.
CONTROL: allows you to set your own benchmarks/standards
and/or budgets for every process within your organization.
Data collection takes place as a natural by-product
of people simply doing their normal work. As well as
providing management with accurate costing information,
process control allows you to track who did what for
how long at what rate of pay on which job, and comparisons
with your own benchmarks allows you to move towards
a fully integrated, automated TQM system.
for Quality Assurance System Flow Chart